Big companies' biggest product failures of all time
Products the public rejected
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Clairol Touch of Yogurt Shampoo
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Sony’s Betamax Player
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Colgate beef lasagne
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Coke II (New Coke)
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Campbell’s Souper-Combo
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BIC Perfumes
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Milton Bradley's Trump The Game
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In true Donald Trump style, the business mogul was sure his take on Monopoly would fly off the shelves. In fact, the game did so badly after its initial release in 1989 that it barely made half its total expected sales. Not known for backing down, he re-released the product to further disappointment in 2004 following his success on reality TV show The Apprentice. But now people are selling mint-condition original editions of the game on eBay for as much as $65 (£50).
Cuecat barcode scanner
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Apple’s Newton MessagePad
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Coors Rocky Mountain Spring Water
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Kraft’s Maxwell House Ready to Drink Brewed Coffee
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Pepsi AM
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Alternatively, why not ditch your coffee altogether and wake up to a can of fizzy cola instead? Not convinced? Well, neither were Pepsi’s customers when it launched its new morning pick-me-up drinks line.
Harley-Davidson ‘Hot Road’ cologne
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Crystal Pepsi
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Rejuvenique Electric Facial Mask
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McPizza
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An entire podcast called “Whatever happened to pizza at McDonald’s?” is dedicated to reminiscing about the 1980s and 1990s, when cheese-topped dough bases featured on McDonald’s menus. Sadly, the McPizza never reached the dizzying success enjoyed by the McNugget, the McMuffin and the Big Mac. The pizzas took longer to prepare than their fast food counterparts and there were complaints that the square boxes couldn’t fit through drive-in windows. By the turn of the century nearly every McDonald’s outlet had taken pizza off the menu due to lack of demand, and today the McPizza can only be found in America’s biggest McDonald’s in Orlando, Florida (pictured).
Cosmopolitan Yoghurt
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In the Legally Blonde movies, Reese Witherspoon’s character Elle Woods declares Cosmopolitan magazine “the bible”. But even her loyal persona would have been confused by the publication’s bizarre segway into yoghurt production in the late nineties. Cosmopolitan apparently drew a connection between the magazine’s sex and relationships content and food fetishes, which ‘logically’ meant that branded yoghurts would sell. They didn’t.
Fat Free Pringles
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Heinz’s Green Ketchup
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Frito-Lay Lemonade
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Pepsi Blue
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PepsiCo launched the berry-flavoured soda Pepsi Blue in 2002 but, despite relentless promotion from the likes of Britney Spears and the New York Mets, sales of the blue beverage were disappointing and the drink was axed in 2004 in the US and Canada, although it is still sold in parts of Asia.
However, despite its previous flop, Pepsi brought the drink back to American stores for a limited time in 2021. From May that year, the brightly-coloured beverage was back on store shelves "everywhere that Pepsi products are sold" in 20-ounce bottles and multi-packs for as long as stocks lasted. The move was down to a group of "passionate Pepsi Blue fans [who] have been clamoring for the return of their beloved berry cola", according to PepsiCo's press release.
Vanilla Ice Cream Monster Munch
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Nokia N-Gage
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Back in 2003, a phone that doubled up as a handheld gaming system sounded ground-breaking. But with a niche market to break into, few games available, and a flaw in the design of the phone, which had to be totally dismantled to change games, there wasn’t much hope. And when you compare the N-Gage’s $299 (£190) price tag against the GameBoy Advance’s $99.99 (£63), it’s a huge jump too. Thankfully phones have modernised since.
Oakley Thump MP3 Sunglasses
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Somebody decided that incorporating an MP3 player into a pair of sunglasses would be a great idea given their proximity to your ears. The logic was there, but when Oakley launched its ‘Thump’ sunglasses in 2004, potential customers were met with a bulky design and a hefty price tag. Let’s just say when you search for ‘Thump’ on the Oakley website it comes up with “no matches found”.
Coca-Cola's Dasani water
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The British media savaged Coca-Cola when it attempted to launch its Dasani water brand in the UK in February 2004 after it was revealed the product was nothing more than treated tap water. The corporate fiasco reached a climax the following month when UK health and safety officers discovered possible carcinogens in samples of Dasani water, prompting Coca-Cola to withdraw the product from the UK market and abandon the ill-fated launch.
Cheetos Lip Balm
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Microsoft Zune
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Microsoft launched Zune in 2006 to try and take on Apple in the MP3 player market with portable music players similar to iPods and the iTunes copycat Zune Music Pass. Zunes never really captured the market in the way that Apple’s products had though, and they were discontinued in 2011. The old-school devices are still popular among small pockets of die-hard fans though, as well as eccentric Tesla CEO Elon Musk, if his tweets are to be taken seriously. On 25 June 2021, Musk tweeted “Bring back the Zune!! It’s time.” in response to a tweet by Microsoft CEO Satya Nadella.
Twitter Peek
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Tesco’s Strawberries & Clotted Cream Sandwich
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Burger King Satisfries
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Neflix Qwikster
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Netflix is now a household name and even has its own euphemism: ‘Netflix and chill’. What you may not be able to recall quite so readily is Netflix's 2011 blip when it launched Qwikster, a DVD delivery service which charged a separate subscription fee. Originally Netflix had offered DVD delivery as part of its main service, but by splitting the two services Qwikster soon flopped. However, Netflix's streaming service has since gone from strength to strength.
Discover Netflix's history from postal DVDs to world-leading streaming service
Google Glass
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Once dubbed Time magazine’s Best Invention of the Year, Google Glass didn’t make it to mass popularity. Released in 2012, its hefty price tag of over $1,000 (£1,000 in the UK) made it largely unaffordable, and many people complained about privacy issues as they could be filmed without knowing. Google decided it was better to look at other wearable technology.
HTC First ‘Facebook Phone’
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Amazon Fire Phone
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The Amazon Fire Phone was released in 2014. It was Amazon’s first venture into the smartphone market, following the success of its Kindle Fire tablet. The app store was too small so loyal iPhone and Samsung users couldn't be pulled away from their devices. Unfortunately for Amazon, the Fire Phone was a classic “too little, too late” move into this industry.
BIC’s “for Her” pens
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Samsung Galaxy Note7
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When Samsung had to discontinue its Galaxy Note7 phone, it came as a blow to the company. Literally. After reports of the devices spontaneously combusting, the tech giant was forced to recall the model on safety grounds and issue a public apology.
Amazon Alexa
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Amazon Alexa is a household name, so it may come as a surprise to learn that the retail giant is turning its back on the business venture. According to a new report from Business Insider, the voice assistant has become something of a money drain. Amazon's Worldwide Digital group, which is behind the product, reported losses of $3 billion (£2.4bn) in the first quarter of last year, with "the vast majority" of the losses apparently a result of Alexa.
Although the device is popular with customers, the business model means that Amazon can't monetise the product. As one internal document put it: "we want to make money when people use our devices, not when they buy our devices." The company is currently planning to cut up to 10,000 jobs, with the Alexa team – which has been on a hiring freeze since 2019 – apparently a key target.
Now take a look at the very public failures of some famous businesses
Thanks to the Museum of Failure for permission to use its imagery in this piece.
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